Jeremiah Owyang, probably one of my favorite new guys on social media, talks about the new feature “My Starbucks Ideas” where customers can submit, discuss, and vote on ideas (that’s not the best description, but it’s something you’ll get once you see it). If you have interest in Web 2.0 or Social Networking trends, this is a good quick read. This functionality screams for someone to make it into a WordPress plugin.